top of page
Search
Nine Customer Experience Trends 2022
The pivot of Customer Experience. Customer Experience becomes an executive topic and changes companies from the root. We look ahead....
-
Jan 24, 20228 min read
The three Customer Experience Learnings 2021
The quintessence of what makes successful brands in 2021 in dealing with their customers and partners. Strong brands develop loyal...
-
Dec 24, 20214 min read
Is digitisation the all-round solution for a successful customer experience? Where are the limits?
After Zooms and Teams long-distance runs during the pandemic, we crave human contact. What does this mean for companies in 2022? A study...
-
Dec 16, 20214 min read
Why swimming in cold water not only makes you physically fit but also strengthens your mind
A personal challenge, to swim every day for 30 days, has now become my daily routine. I will give you proof that it is not that difficult...
Peggy Amelung
Oct 20, 20215 min read
How to make it easier for your customers to connect with you
Customer proximity is more than a buzzword. How do I establish a relationship through communication and make the moment uniquely valuable...
Peggy Amelung
Aug 25, 20217 min read
bottom of page