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    • Aug 25, 2021
    • 7 min

    How to make it easier for your customers to connect with you

    Customer proximity is more than a buzzword. How do I establish a relationship through communication and make the moment uniquely valuable...
    How to make it easier for your customers to connect with you
    Peggy Amelung
    • May 19, 2021
    • 6 min

    Is the customer king, partner or friend? How do you become the king of the customer experience?

    It can no longer be overlooked. More and more people are saying that the customer is no longer king. Pros and cons of the...
    Is the customer king, partner or friend? How do you become the king of the customer experience?
    -
    • May 13, 2021
    • 3 min

    Optimism in times of crisis

    After rain comes the sun. First liberations during the lockdown, we can expect more from the beginning of May. However, it caused immense...
    Optimism in times of crisis
    -
    • May 13, 2021
    • 4 min

    Hotel Freaks - Eurotalk, the first round

    The 10 most important takeaways (there were many more), which were discussed in our Eurotalk in exchange with hotel experts Let's swap...
    Hotel Freaks - Eurotalk, the first round
    -
    • May 13, 2021
    • 3 min

    Measure Customer Experience- CX reality in numbers

    Customers are running away from you? How the CX topic is noticeably moving up the corporate strategy priority list and thus preventing...
    Measure Customer Experience- CX reality in numbers
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