How to make it easier for your customers to connect with you
Customer proximity is more than a buzzword. How do I establish a relationship through communication and make the moment uniquely valuable...
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Peggy Amelung
- May 19, 2021
- 6 min
Is the customer king, partner or friend? How do you become the king of the customer experience?
It can no longer be overlooked. More and more people are saying that the customer is no longer king. Pros and cons of the...
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- May 13, 2021
- 3 min
Optimism in times of crisis
After rain comes the sun. First liberations during the lockdown, we can expect more from the beginning of May. However, it caused immense...
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- May 13, 2021
- 4 min
Hotel Freaks - Eurotalk, the first round
The 10 most important takeaways (there were many more), which were discussed in our Eurotalk in exchange with hotel experts Let's swap...
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- May 13, 2021
- 3 min
Measure Customer Experience- CX reality in numbers
Customers are running away from you? How the CX topic is noticeably moving up the corporate strategy priority list and thus preventing...
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