Optimism in times of crisis
After rain comes the sun. First liberations during the lockdown, we can expect more from the beginning of May. However, it caused immense...
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- May 13, 2021
- 2 min
All about Customer Experience
Welcome to my blog. What is it about? It's about love, as always! More precisely, it is about the love for the customer, guest or client-...
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- Apr 22, 2021
- 4 min
The 5 best tips for successful CX project work with know-it-alls and egocentrics.
It's about how to successfully implement a customer experience project, and not let know-it-alls and egocentrics get you off track....
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