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Peggy Amelung Experience Engineer & Founder

Experience, expertise and determination - this combination is my hallmark and how I will satisfy your customers.


When Francis Ford Coppola opened his luxury hotel Palazzo Margherita in southern Italy he engaged Amelung & Partners to establish the perfect stage upon the hotels guest experience would extend.


With 15 years of international hotel management experience based upon years of service with luxury hotel operators including: Regent International Hotels, Ritz Carlton Hotels & Resorts (USA), Bulgari Hotels & Resort (ITALY), Amelung & Partners possesses a profound understanding of the service industry. 


Since 2013, Peggy Amelung has been successfully advising distinctive hotels as well as medium-sized and family-run businesses in varios markets as the founder of Amelung & Partners, she supports clients in achieving of their customer service goals.  


Fluent in German, English, Spanish and Italian, she has served clients in Spain, Germany, Switzerland and Italy. Her creativity and persistence blended with her humor and passion, expertly enables her to implement new service strategies and concepts which are tailor-made for her clients and their teams. 


Her professional competence, cultural sensivity, and her lively way of presenting make Peggy Amelung a sought-after speaker and moderator at congresses, company events and universities: e.g., ESADE Barcelona, UNWTO Euro-Mountain Tourism Conference, Top-Speaker, Andorra.


Peggy Amelung is a member of the GSA (German Speakers Association). 



Service is dynamic and requires above all empathy.


The Service

must match the brand. 

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