Love hype or real feelings? Where does your brand stand and how do you get in touch with customers? Valentine's Day from a Customer...

The pivot of Customer Experience. Customer Experience becomes an executive topic and changes companies from the root. We look ahead....

The quintessence of what makes successful brands in 2021 in dealing with their customers and partners. Strong brands develop loyal...

After Zooms and Teams long-distance runs during the pandemic, we crave human contact. What does this mean for companies in 2022? A study...

A personal challenge, to swim every day for 30 days, has now become my daily routine. I will give you proof that it is not that difficult...