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    How to make it easier for your customers to connect with you
    -
    • Aug 25, 2021
    • 7 min

    How to make it easier for your customers to connect with you

    Customer proximity is more than a buzzword. How do I establish a relationship through communication and make the moment uniquely valuable...
    9 Customer Trends  2021
    -
    • May 13, 2021
    • 6 min

    9 Customer Trends 2021

    The customer experience is experiencing a pandemic upswing. Don't sacrifice customer-centric thinking because it will help you retain...
    Microsoft is much more interested in supporting large companies than people
    -
    • May 12, 2021
    • 5 min

    Microsoft is much more interested in supporting large companies than people

    Not a teams player. Today, you'll get 100 percent insights from a customer's perspective. As a Microsoft customer, a customer experience...
    The 5 best tips for successful CX project work with know-it-alls and egocentrics.
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    • Apr 22, 2021
    • 4 min

    The 5 best tips for successful CX project work with know-it-alls and egocentrics.

    It's about how to successfully implement a customer experience project, and not let know-it-alls and egocentrics get you off track....
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