Is digitisation the all-round solution for a successful customer experience? Where are the limits?
After Zooms and Teams long-distance runs during the pandemic, we crave human contact. What does this mean for companies in 2022? A study...
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Peggy Amelung
- May 13, 2021
- 6 min
9 Customer Trends 2021
The customer experience is experiencing a pandemic upswing. Don't sacrifice customer-centric thinking because it will help you retain...
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