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Peggy Amelung
May 13, 20212 min read
All about Customer Experience
Welcome to my blog. What is it about? It's about love, as always! More precisely, it is about the love for the customer, guest or client-...


Peggy Amelung
May 12, 20216 min read
Bad experiences scare away customers faster than you think
Do cost-cutting measures, ever-changing service and opening hours and new requirements leave traces on customer satisfaction? Is the...
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