Peggy AmelungMay 13, 20212 minMindset InsideAll about Customer Experience Welcome to my blog. What is it about? It's about love, as always! More precisely, it is about the love for the customer, guest or client-...
Peggy AmelungMay 12, 20216 minCustomer Experience NewsBad experiences scare away customers faster than you thinkDo cost-cutting measures, ever-changing service and opening hours and new requirements leave traces on customer satisfaction? Is the...