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Peggy AmelungAug 25, 20217 min readCustomer CommunicationHow to make it easier for your customers to connect with you Customer proximity is more than a buzzword. How do I establish a relationship through communication and make the moment uniquely valuable...
Peggy AmelungMay 19, 20216 min readCustomer Experience NewsIs the customer king, partner or friend? How do you become the king of the customer experience? It can no longer be overlooked. More and more people are saying that the customer is no longer king. Pros and cons of the...
Peggy AmelungMay 13, 20213 min readCustomer Experience News5 Tips on top rankings and positive customer ratings even in times of crisis Brand specialists agree: winners are made in the crisis. But where do you stand with your company? Customers are even more critical in...