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    9 Customer Trends  2021
    -
    • May 13, 2021
    • 6 min

    9 Customer Trends 2021

    The customer experience is experiencing a pandemic upswing. Don't sacrifice customer-centric thinking because it will help you retain...
    All about Customer Experience
    -
    • May 13, 2021
    • 2 min

    All about Customer Experience

    Welcome to my blog. What is it about? It's about love, as always! More precisely, it is about the love for the customer, guest or client-...
    Bad experiences scare away customers faster than you think
    -
    • May 12, 2021
    • 6 min

    Bad experiences scare away customers faster than you think

    Do cost-cutting measures, ever-changing service and opening hours and new requirements leave traces on customer satisfaction? Is the...
    Outdoor areas for customers and guests- Why you should definitely think about upgrading now.
    -
    • May 12, 2021
    • 5 min

    Outdoor areas for customers and guests- Why you should definitely think about upgrading now.

    In this interview with landscape architect Bettina Marten, we talk about how important outdoor areas are and why the pandemic situation...
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