Peggy Amelung
9 Customer Trends 2021
The customer experience is experiencing a pandemic upswing. Don't sacrifice customer-centric thinking because it will help you retain...
top of page
Search
Peggy Amelung
- May 13, 2021
- 2 min
All about Customer Experience
Welcome to my blog. What is it about? It's about love, as always! More precisely, it is about the love for the customer, guest or client-...
Peggy Amelung
- May 12, 2021
- 6 min
Bad experiences scare away customers faster than you think
Do cost-cutting measures, ever-changing service and opening hours and new requirements leave traces on customer satisfaction? Is the...
Peggy Amelung
- May 12, 2021
- 5 min
Outdoor areas for customers and guests- Why you should definitely think about upgrading now.
In this interview with landscape architect Bettina Marten, we talk about how important outdoor areas are and why the pandemic situation...
bottom of page