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Dec 16, 20214 min read
Is digitisation the all-round solution for a successful customer experience? Where are the limits?
After Zooms and Teams long-distance runs during the pandemic, we crave human contact. What does this mean for companies in 2022? A study...


Peggy Amelung
Aug 25, 20217 min read
How to make it easier for your customers to connect with you
Customer proximity is more than a buzzword. How do I establish a relationship through communication and make the moment uniquely valuable...
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